Privacy Policy

Last updated: April 2026

SenseIslam is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit senseislam.org, contact us, or use our services.

By using our website, you agree to the practices described in this policy.

1. Who We Are

SenseIslam is a community-focused, nonprofit organisation based in Portsmouth, UK. We provide guidance, support, and educational resources for those exploring Islam and new Muslims.

Contact details:

• Email: info@senseislam.org
• Phone: coming soon
• Location: Portsmouth, Hampshire, UK

2. Information We Collect

We only collect information necessary to provide our services.

a) Information you provide directly

This includes information you submit when you:

• Fill out a contact form
• Request support or mentoring
• Register for events
• Subscribe to updates

You may provide:

• Name
• Email address
• Phone number
• Any message or information you choose to share

b) Automatically collected information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site

This helps us improve the website and user experience.

c) Cookies

We use basic cookies for:

• Website functionality
• Analytics (e.g., understanding which pages are most visited)

You can disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide support to new Muslims
• Register you for events
• Send updates (if you subscribe)
• Improve our website and services
• Maintain security and prevent misuse

We do not sell or share your data with third parties for marketing.

4. Legal Basis for Processing (UK GDPR)

We process your information under the following lawful bases:

• Consent – when you submit a form or join our mailing list
• Legitimate interests – improving our services and ensuring site security
• Contract – when you request support or register for an event

You may withdraw consent at any time by contacting us.

5. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your data, including:

• Secure servers
• Encrypted connections (HTTPS)
• Limited access to authorised volunteers

We keep your information only as long as necessary for the purpose it was collected.

6. Sharing Your Information

We may share your information only when necessary:

• With trusted service providers (e.g., email newsletter platforms)
• If required by law or to protect our rights

We do not share your data for advertising or commercial purposes.

7. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Object to certain processing
• Request a copy of your data

To exercise these rights, email info@senseislam.org.

8. Children's Privacy

We do not knowingly collect personal information from children under 16 without parental consent.

9. External Links

Our website may contain links to external sites (e.g., YouTube, Instagram). We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

• Email: info@senseislam.org
• Phone: coming soon
• Location: Portsmouth, Hampshire, UK